Support Services/Virtual Assistants for Attorneys

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To understand easily, legal assistant is a legal professional who completes work; typically administrative, on behalf of a Attorney. 

Part of the value of a legal assistant is that their exact role and responsibilities can vary depending on a law firm’s specific needs. 

Legal assistants work closely with attorneys to take care of some of the time-consuming administrative work that reduces lawyer efficiency and productivity. Many Legal Trends Reports in past years have highlighted how much of an issue this is for many attorneys. Specifically, the report found that lawyers only spend an average of 2.5 hours each day on billable work. It’s clear that many firms could benefit from the help of a legal assistant.

As we’ve established, legal assistants support law firms by working with others on the team—from paralegals to attorneys—on behalf of attorneys. But what exactly does a legal assistant do?

Typical legal assistant tasks include:

• Managing client communications and customer service. From answering calls and emails to responding to a live chat to greeting clients, legal assistants can help make a law firm’s communications more responsive.
• Calendar coordination.: Legal assistants can schedule meetings and interviews and make appointments for lawyers and clients.  
• Legal research and writing. On behalf of an attorney, a legal assistant may be able to conduct legal research and help with drafting or proofreading legal documents and correspondence. 
• Client billing and accounting. Legal assistants can help lawyers send out and process invoices, as well assist with resolving billing issues with clients. Document organization and management. This could include tasks like gathering documents that a lawyer needs for a case or filing and organizing documents. 

According to the U.S. Bureau of Labor Statistics (BLS), the 2020 median pay for paralegals and legal assistants was $52,920 per year or $25.44 per hour. 

While these statistics provide a general idea of what is the average salary of a legal assistant, it’s important to note that the BLS does not differentiate between the two roles. But data from Indeed shows that legal assistants tend to make less per year than paralegals. The US national average annual salary for a legal assistant comes in at $44,229, compared to $51,239 for a paralegal. The average pay for legal assistants varies—as it does for lawyers—depending on factors like practice area, experience, and location.

Before hiring a legal assistant, ask yourself these questions:

• Is a legal assistant what you need? As discussed previously, there are instances where a paralegal may be a better fit for a firm’s needs. Take the time to assess your firm’s pain points. Then, decide on which type of legal professional can bring the most value.
• Full-time or freelance? Depending on factors like your firm’s size, staffing budget, and administrative needs, you may want to hire a full-time legal assistant. Or, you may want to look for a freelancer that can help more on-demand. 
• What kind of experience is most valuable to your firm? Just as individual lawyers have different areas of expertise, legal assistants also often specialize in a particular area of law. Moreover, because the role of legal assistant can vary depending on the firm, certain legal assistants may be skilled in certain areas (such as client communication) but not in others (such as legal research). 

So the way we do it, the staff in my office reports to your office managers and work with you. Where in you keep 100% control over the process, quality & reporting. We have been working with IT firms, Restaurant & 03 hospitals for a long time now. We connect with you, we get a process for how we should work, We get a road map for every action, how to measure quality, how the reporting will work. We keep everything documented. We have 01 quality analyst assigned to every 10 associates so we get better on quality everyday. Integrated Staff Extension - our staff works for you, at hour office reporting to you.  

When you evaluate your firm's needs and decide to hire Legal Assistant, Mid Atlantic Business Management Inc is going to be a good fit. We have been working in customer support, Billing & Backoffice operations for a long while now. With experienced resources working with us it is easy for us to understand your work environment and cope-up with your firms daily operations. 

We are headquartered in North Carolina & we operate from Nagaland, India. Now, as we are not in States, so the pay grade is pretty convenient for our clients. We can proudly say that we are “North Carolina’s Best” Outsourcing solutions with lowest pricing & providing quality outcomes.   
At the start, we provide a 15 days free trial for our new clients and after we demonstrate our quality, we start with a No Profit - No Loss module for first 12 months. That makes our pricing $480.00/Agent/Month; which is the lowest in industry. 

To start with; let's connect and discuss your needs & how we can work together? For more information contact Andy Gawai at andy.gawai@midatlantic-bps.com or call us now at +1 (276) 622-6222